Privacy Policy

Stand-By-You-Health-Coaching ⭐ PRIVACY POLICY — HEATHER NEWMAN COACHING

Last Updated: 2025

Heather Newman Coaching (“we,” “our,” or “us”) is committed to protecting your privacy.

This Privacy Policy explains how information is collected, used, and safeguarded when you use our website, coaching services, the Nurse Interrupted™ program, or the FloN™ reflection companion.

By using this site or any associated tools, you agree to the terms outlined below

1. Information We Do Not Collect

We do not collect or store:

    •    Patient names or identifiers

    •    Personal Health Information (PHI)

    •    Clinical notes or diagnoses

    •    Workplace incident reports

    •    Confidential employer or organizational details

We do not request or store any health-related data.

Users are asked not to share patient information or identifiable workplace details when using our website or tools.

2. Information You May Voluntarily Provide

When subscribing to emails, downloading resources, or registering for coaching, you may provide:

    •    Name

    •    Email address

    •    General contact information

This information is used only to deliver services, provide resources, or communicate with you.

We do not sell or share your information with third parties.

3. How FloN™ (AI Reflection Tool) Works

FloN™ is an AI-powered reflection companion hosted through technology provided by OpenAI.

When using FloN™:

    •    Your reflections are processed by OpenAI’s system

    •    Heather Newman Coaching does not store FloN™ conversations

    •    No personal identifiers or clinical information should be entered

    •    FloN™ is intended for self-reflection only

FloN™ is not therapy, not counseling, and not clinical advice.

For details on how OpenAI handles data, please review OpenAI’s Privacy Policy.

4. Website Analytics and Cookies

Our website may use:

    •    Basic analytics tools

    •    Cookies

    •    Standard website performance tracking

This information does not personally identify you and is used only to improve site experience.

5. How We Use Non-Identifying Information

We may use general, de-identified information to:

    •    Improve program content

    •    Enhance website functionality

    •    Inform service development

This information cannot identify individual users.

6. Third-Party Services

Our website or tools may link to:

    •    OpenAI (for FloN™)

    •    GoDaddy (website hosting)

    •    Email marketing platforms

    •    Scheduling/booking tools

    •    Social media platforms

We are not responsible for third-party privacy practices.

Users should review the policies of third-party providers.

7. Data Security

We take reasonable steps to safeguard information you voluntarily provide.

However, no online service is completely secure.

Avoid sharing sensitive or confidential information through online tools.

8. PHIPA/PIPEDA Notice (Canada)

Heather Newman Coaching is not a healthcare practice and does not store or manage Personal Health Information (PHI).

We comply with PHIPA and PIPEDA by:

    •    Not collecting health identifiers

    •    Not storing clinical information

    •    Using tools designed for educational and reflective purposes only

9. HIPAA Notice (United States)

Because we do not collect or store PHI, Heather Newman Coaching is not a HIPAA-covered entity.

FloN™ is not a clinical tool and should not be used to input patient information.

10. Your Choices

You may:

    •    Unsubscribe from emails at any time

    •    Request deletion of your contact information

    •    Choose whether or not to use FloN™ or digital reflection tools

All Nurse Interrupted™ educational materials can be used without the AI component.

11. Changes to This Privacy Policy

This Privacy Policy may be updated periodically.

The “Last Updated” date reflects the current version.

Continued use of our site or tools signifies acceptance of any updates.

12. Contact Information

For questions about this Privacy Policy, contact:

7. Contact

For privacy-related questions, contact us at:
Heather Newman
info@standbyyouhealthcoaching.com
276 Southcrest Dr]
519-282-3914

Effective Date: Dec 10, 2025